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Andrew Hall, CEO of the Insurance Council of Australia (ICA), highlighted this trend during a federal parliamentary inquiry into small business insurance. He noted that reinsurers now view Australia as leading in uncapped, escalating payouts, urging the country to address this issue promptly.
The surge in litigation has led to increased claims costs, directly impacting insurance premiums. For SMEs, this translates to higher expenses and potential challenges in securing adequate coverage. The ICA has proposed a comprehensive review of civil liability settings as a primary measure to alleviate these pressures.
Jarrod Hill, CEO of CGU and WFI, emphasized the need for efficiency improvements in handling liability claims, particularly those related to bodily injury. He pointed out that a significant portion of reserves allocated for future claims is consumed by indemnity payments, suggesting that reforms could streamline processes and reduce costs.
Despite some positive developments, such as the return of capacity to the commercial insurance market, certain sectors and regions continue to face challenges. For instance, the outdoor adventure industry has invested in safety standards and collaborated with specialist brokers to obtain coverage. However, costs remain prohibitive, underscoring the necessity for public liability reforms and broader structural changes.
In summary, Australia's escalating litigation rates are exerting pressure on the insurance landscape, particularly affecting SMEs. A national review of civil liability settings and targeted reforms are essential to ensure that businesses can access affordable and comprehensive insurance coverage in this evolving environment.
Published:Sunday, 31st May 2026
Author: Paige Estritori
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