Mental Health Claims: A Growing Concern for Young Adults

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

KPMG's report, "Australia’s Mental Health Check Up," presents data showing a 732% increase in TPD claims in this age group. Mental health issues now account for 36% of claims, a stark rise from 10.1% in 2013. The shift places mental health at the forefront of reasons for early workforce withdrawal.

Men are disproportionately affected, with a 59% greater likelihood of leaving jobs for mental health reasons. This pattern is emerging earlier, with the average age of claimants dropping from 48.8 years in 2013 to 46.5 years in 2022.

CALI CEO Christine Cupitt expressed concern over the trend's broader impact. "The unprecedented number of people leaving the workforce permanently in the prime of their working life has huge implications for them personally, for their loved ones, for our national economy, and for our already stretched government support systems,” she stated.

Australia's life insurers are not only collecting data but are also becoming more involved in addressing mental health impacts. “These are very concerning generational trends that show the frequency and severity of mental ill-health is rising exponentially in our community,” Cupitt highlighted.

The report underscores another finding: white-collar workers have a slightly higher propensity to claim disability benefits due to mental health issues compared to blue-collar peers. Specifically, they are 7% more prone to claim permanent and 14% more likely to request temporary disability.

Briallen Cummings, KPMG Partner, elaborated, “The significant rise in mental health conditions over the past decade is a real concern for the community and this is reflected in the life insurance data shown in our report.” She noted the growing severity and prevalence of these conditions making a tangible mark on societal well-being.

The report also attributes 80% of the decade-long increase in TPD claims to mental health, with annual growth nearing 10%. This far surpasses the 0.5% yearly rise for claims due to physical ailments.

Cupitt mentioned potential consequences for insurance coverage accessibility. "While governments are already thinking seriously about Australians’ mental health, we now have further evidence that our community needs more including a stronger and earlier safety net to keep people from falling through the cracks,” she remarked.

These findings suggest significant challenges and potential shifts in how mental health is managed within the workplace and by insurers. KPMG and CALI's research presents a call to action for enhanced support systems and preventative measures to address the burgeoning crisis.

Published:Friday, 6th Dec 2024
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Insurance News

Clear

Northern Strata Schemes Face Fresh Scrutiny on Cyclone Cover

25 Jul 2026: Paige Estritori

A fresh review of Australia’s cyclone reinsurance pool has put northern strata insurance affordability back in focus, particularly for apartment buildings and mixed-use schemes exposed to cyclone, flood and storm surge risk. The pool was designed to improve insurer capacity and ease premium pressure in cyclone-prone regions, but the latest discussion suggests that outcomes are still uneven for complex strata properties. - read more

Why Insurance Tax Reform Is Back in Focus for Small Operators

25 Jul 2026: Paige Estritori

A renewed industry push to reduce or remove state-based insurance taxes has put affordability back in the spotlight for Australian small businesses. For domestic and home service operators, the issue is practical rather than political: when premiums rise, it becomes harder to maintain the cover needed to work safely in clients’ homes, meet contract requirements and protect tools, vehicles and income. - read more

What Rising Insurance Complaints Mean for Freelancers

25 Jul 2026: Paige Estritori

Australia’s financial complaints landscape is sending a clear message to insurance customers: the moment to understand a policy is before something goes wrong. Recent Australian Financial Complaints Authority data shows complaint volumes remain historically high across financial services, with insurance disputes continuing to form a significant part of the workload. - read more

What the Next Phase of the Insurance Code Review Means for Trainers

25 Jul 2026: Paige Estritori

The public consultation period for the redrafted General Insurance Code of Practice has now passed, moving Australia’s insurance sector into the next stage of review and refinement. For personal trainers, fitness instructors and small studio operators, this is not a technical issue reserved for insurers. It is a practical reminder that the way claims are handled can be just as important as the cover purchased in the first place. - read more

Advice Access Reforms Put Life Cover Decisions in Focus

25 Jul 2026: Paige Estritori

The latest stage in Australia’s financial advice reform agenda has put a practical question back in front of the life insurance sector: how can people get timely, affordable help before they buy, change or cancel cover? The reforms are intended to make simpler forms of guidance easier to provide, while keeping consumer protections in place for decisions that can affect a family’s financial resilience for decades. - read more

Click for more Insurance News