Calls for Transparency Surge as Disclosure Debate Continues
Calls for Transparency Surge as Disclosure Debate Continues
The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
In the evolving landscape of insurance broking, the push for greater transparency surrounding broker remuneration has gained renewed momentum.
Amidst ongoing assessments of the Insurance Brokers Code, the Code Compliance Committee has vocally advocated for a reinstatement of mandatory remuneration disclosures to small business clients, with a strategic focus on refreshing trust through clarity.
This appeal places pressure on the National Insurance Brokers Association (NIBA) to reconsider its present stance during its upcoming code review. The last revision to the code, made in 2022, removed the mandate requiring brokers to divulge their remuneration methodologies to small businesses—a move that faced immediate backlash from those valuing consumer transparency and ethical conduct.
As stated in the Insurance Brokers Code Compliance Committee's 2023-24 annual report, this step back was seen as detrimental to small business protection. The report expressed displeasure over the rollback, urging for more robust guidelines that surpass legal minimums to inspire best practices in the industry.
The code under question took effect in late 2022, introducing a gradual implementation strategy which allowed brokers until November 2023 to comply with retailer remuneration disclosures. Engagement with NIBA is ongoing, the Committee Chair, Oscar Shub, told insuranceNEWS.com.au, emphasizing continued efforts for better communication and collaboration in revising the code to better serve community interests.
NIBA's acknowledgment of the report is tempered with a lack of firm commitment to reinstating small business remuneration disclosures. As clarified in their response, the association endorsed the strides made by the Compliance Committee towards improved client outcomes but stopped short of promising changes on the small business front.
In alignment with efforts to streamline reporting processes and enforce compliance, there has been a notable rise in the number of self-disclosures among brokers. NIBA reported an increase in indemnity breaches—from 23 to 106—even as they underscored that these numbers should be viewed within the context of recent enforcement of comprehensive disclosure obligations.
Alarming allegations remain under assessment, encompassing unlisted remuneration practices and conflicts of interest, which further underscores the necessity for stricter adherence to the guidelines initially proposed. Nonetheless, optimism pervades within stakeholder circles about achieving a balance that respects broker input while maintaining the integrity of small business relations.
This ongoing discourse reflects deep-rooted concerns within the insurance industry and preview’s potential shifts in how brokerage transparency is managed—a dialogue likely to persist as the code moves into its triennial review phase once more. As stakeholders brace for possible future amendments, the dialogue between due diligence and client trust gains intensity, propelling forward aspirations for transparent business practices.
Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.
The Australian Financial Complaints Authority’s latest annual review has put income protection insurance back in focus, with the product again attracting the highest number of life insurance complaints in 2025-26. The figures are a useful reminder that the real value of cover is tested not at purchase, but when illness or injury interrupts a person’s capacity to earn. - read more
A recent Australian Financial Complaints Authority determination involving a flooded farmhouse has put claims handling back under the microscope for rural policyholders, after the insurer was ordered to pay almost $432,000 across building repairs, additional temporary accommodation, professional costs and compensation for non-financial loss. The decision, dated 27 August 2026 and reported by Insurance News on 15 October 2026, is a useful reminder that the practical aftermath of a farm flood can extend well beyond the first clean-up. - read more
A recent Australian Financial Complaints Authority decision involving a vandalised Hino truck is a useful reminder that disclosure disputes in commercial motor insurance turn on evidence, not assumptions. Reported by insuranceNEWS.com.au on 15 October 2026, the matter ended with Suncorp being ordered to reinstate the policy and reassess the claim after AFCA found the insurer had not proved that undisclosed driving history would have justified refusing the risk. - read more
Australia's construction sector remains under pressure, with recent insolvency figures continuing to show building and construction as one of the most exposed parts of the economy. Higher material costs, tight margins, labour shortages, delayed payments and fixed-price contract stress have all contributed to a tougher operating environment for builders, subcontractors and project owners. - read more
Recent transport industry sales updates point to a more selective new-truck market, with operators weighing replacement timing against finance costs, emissions planning, availability and contract confidence. For truck businesses, that matters well beyond the showroom. A change in buying momentum can flow through to vehicle values, repair economics, insurer appetite and the way fleets should set insurance sums before renewal. - read more
Public liability insurance is a crucial form of protection for both businesses and individuals, safeguarding them against potential claims for personal injury or property damage that occur as a result of their operations or services. In an increasingly litigious society, having this coverage can mean the difference between staying afloat financially and facing business closure due to unexpected claims. - read more
Labour hire businesses place workers across different client sites, industries and working environments. That can create exposure to third-party injury or property damage claims involving clients, site visitors, members of the public or other businesses. This guide explains how public liability insurance works for Australian labour hire companies, what it may cover, where its limits can apply and what to consider when reviewing cover. - read more
Public liability insurance is designed to protect your business from financial loss if you are found liable for causing injury or property damage to a third party. This type of insurance covers legal costs and any compensation claims that might arise from accidents or incidents involving your business operations. - read more
Liability insurance is not automatically mandatory for every Australian business, but it can be required by law, licence conditions, contracts, leases, tenders, professional rules or event permits. This guide explains when cover may be compulsory and how to check your obligations. - read more
Liability insurance is a crucial form of protection that offers coverage against claims resulting from injuries and damage to people or property. Within the bustling landscape of Australian businesses, possessing this form of insurance is key to financial security and continuity. It acts as a safety net, ensuring businesses can manage risks without bearing the full brunt of potentially costly legal claims. - read more
Start Here !
Knowledgebase
Endorsement: An amendment or addition to an existing insurance policy that changes the terms or scope of the original policy.
No comments yet. Be the first to share your thoughts.